Product Benchmarks for Startups in 2024

Explore real product data benchmarks for startups to better understand your relative performance for key product indicators, like activation, engagement, and retention.

Product Benchmarks for Startups in 2024

Acquisition

Acquisition metrics track how many new visitors are discovering your product, and help you understand where new visitors are coming from. Implementing acquisition metrics is crucial for monitoring the effectiveness of your business’s marketing and growth efforts.

These product acquisition benchmark metrics for startups can be a baseline reference for comparing your own acquisition data.
The acquisition rate for startup companies is 16% higher than the overall acquisition rate across all company sizes.
Daily New User Growth Rate
6.4%
month-over-month
Weekly New User Growth Rate
6.1%
month-over-month
Monthly New User Growth Rate
6.9%
month-over-month
New User Growth Rate
Learn more about acquisition

Acquisition is measured in this report using the new user growth rate metric:

  • New user growth rate is the percentage change in the number of new users coming to your product over a given period of time. This is an important measure of how successful your product or platform is at acquiring new customers.

Activation

Activation metrics, also known as onboarding metrics, track how well users learn to use and develop habits in your product. Activation is important because the users who find your product valuable early on are more likely to stick around longer.

These product activation rate benchmarks for startups can be a baseline reference for comparing your own product activation rate.
The activation rate for startup companies is comparable to the overall activation rate across all company sizes.
Day 1
10.0%
Day 7
6.5%
Day 14
5.3%
Activation Rate
Learn more about activation

Activation is measured in this report using the N-day retention rate:

  • N-Day retention rate measures the percentage of users who return to your product on a specified day after their first appearance. For activation, measuring retention within a user’s first two weeks will show how effectively they’re learning to use it.

Engagement

Engagement metrics track how users interact with your product or platform. Interactions can include page views, clicks, and other key actions a user can take that indicates they’re getting value from the product.

These engagement metrics for startups can be a baseline reference for comparing your own product engagement metrics.
The engagement rate for startup companies is 9% higher than the overall engagement rate across all company sizes.
Daily Active User Growth
4.6%
month-over-month
Weekly Active User Growth
3.5%
month-over-month
Month Active User Growth
4.1%
month-over-month
Engagement Growth Rate
Learn more about engagement
Active user growth rate is the percentage change in the number of active users in your product over a period of time. Teams often use daily active users or monthly active users as north star metrics to track product engagement.

Retention

Retention metrics measure how many users return to your product over time, and they’re used to demonstrate loyalty and continued usage. Retention is one of the most important measures of how successfully you’re engaging your customer base.

These retention rate benchmarks for startups can be a baseline reference for comparing your own product retention rate.
The retention rate for startup companies is 13% lower than the overall retention rate across all company sizes.
1 Month
11%
2 Month
9.2%
3 Month
8.3%
Retention Rate
Learn more about retention
N-Month retention is calculated as the percentage of users who use the product in the nth month after their first use.

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We collect, anonymize, and report these benchmarks using performance and engagement data across relevant industry verticals and geographies from 2,300 organizations. We don’t include data from customers who have opted out from this benchmarking.